Clear + Open

Privacy Policy

Last updated October 15, 2026. This policy explains what Clear + Open collects, why, and the choices you have.

1. Information we collect

Your email address and account identifier keep your sessions attached to you. Session content includes the text you submit and state checks you select. Experience activity and purchase records support session history and membership access. Preferences include sound and reduced-motion settings.

2. How we use information

To deliver and resume guided experiences, keep your history available to you, and manage membership access. Account-linked records are access-restricted to your account.

3. Voice input

Voice input uses your device microphone only when you start it. Captured audio may be handled by your operating system or browser's speech recognition, or sent through Clear + Open's servers to third-party providers — including OpenAI via Lovable's AI Gateway, and ElevenLabs — for transcription or voice processing. Our transcription endpoint returns text and does not write audio to the app's database or file storage. Each provider handles data under its own terms, including any retention or model-training practices, which this policy does not control. You can always type instead.

We do not sell your personal information or use your reflections for advertising.

4. Storage and retention

Journal entries and in-progress session state may be stored locally on your device. Account details, purchase records and some session records, including records from earlier versions of the app, may be stored against your account in the app's hosted database. We have not yet published specific retention periods; contact us with questions.

5. Service providers

A hosting and database provider runs the app and stores account data. Apple manages App Store subscription transactions and payment details. Voice features may use OpenAI (via Lovable's AI Gateway) and ElevenLabs, and your operating system or browser may provide speech recognition under its own privacy terms.

6. Your choices and rights

Open You → Account → Delete account in the app to delete your account and its account-linked records from the app’s active database. This cannot be undone. It may not remove backups, data held by service providers, or data stored locally on your device; deleting the app removes local data. For questions about your data or privacy rights, contact support@clearandopen.app.

7. Children

Clear + Open is not intended for children under 13, and accounts should not be created for them.

8. Health and wellness note

Clear + Open is a personal reflection and wellness app. It does not provide medical or mental health services and is not a substitute for professional care.

9. Changes and contact

We'll post updates to this page with a new date. Privacy questions: support@clearandopen.app.